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Storm information Center

The security, well-being, and safety of our customers and team members is always, our highest priority.

STORM ROSLYN ADVISORY #2

October 22, 2022 – 11:00 AM CST

Tropical Storm Roslyn has left the Puerto Vallarta area and now is moving inland over southwest Mexico; strong winds and heavy rainfall spreading inland. Warnings and Watches have been discontinued Puerto Vallarta

Hotel Status:

  • All guests are at their respective hotels, including those that were evacuated.
  • Minimal damage to a few resorts have been reported and all resorts report normal operations.

Airport Status:

  • Puerto Vallarta International Airport (PVR) is open and all flights are arriving/departing normally.

Amstar Staff: 

  • Amstar DMC hotel representatives are on duty and ready to assist customers with rescheduling departure transfers, excursions, and/or issuing refunds as needed.
  • Amstar DMC airport staff are at the airport ready to welcome and transport customers, both arriving and departing. 

Excursions/Activities:

  • Land and water excursions are expected to resume operations tomorrow.

If you require any assistance, please do not hesitate to contact our In-Destination Customer Service Team:

This will be our final update regarding Storm Roslyn.

To see the complete storm advisory from the National Hurricane Center (NHC) click here: www.nhc.noaa.go

Sincerely,

Amstar DMC

 

STORM ROSLYN ADVISORY #1

October 22, 2022 – 11:00 AM CST

Storm Roslyn reached hurricane force and has strengthened to a Category 4 hurricane, located of South of Puerto Vallarta. Forecasts project that Roslyn will reach the Mexican coast on Sunday.

A Hurricane Warning is in effect for:

  • Puerto Vallarta
  • Playa Perula to El Roblito
  • Las Islas Marias

Amstar DMC Storm procedures have been activated.

Hotel Status:

  • At the moment Dreams & Secrets Bahia Mita are preparing to evacuate guest to Guadalajara, Amstar is providing the necessary buses.
  • Other hotels where Amstar has guests have not confirmed their evacuation status yet.

Airport Status:

  • The Puerto Vallarta Airport is still open, but is planning to close operations at 8 pm today.

Amstar Staff: 

  • Hotel representatives were at hotels assisting customers torescheduling excursions and departures and/or issuing refund.

Excursions/Activities:

  • The port will be closed as of 4pm. All tours are suspended until further notice.

If you require any assistance, please do not hesitate to contact our In-Destination Customer Service Team:

We will keep you informed of further developments as necessary.

To see the complete storm advisory from the National Hurricane Center (NHC) click here: www.nhc.noaa.go

Sincerely,

Amstar DMC

 

STORM ARCHIVE

To read previous storm advisories, click here.