If United States is home, please read this from U.S. Customs and Border Protection: "As of October 17, 2016, the purchase or other acquisition in Cuba and importation as accompanied baggage into the United States of merchandise is authorized, provided that the merchandise is imported for personal use only."

While many places do accept dollars, please take into account that some places will offer you very disadvantageous exchange rate. It's therefore preferable to always have some local currency on hand.

Yes. Please remember to always have a copy of your confirmation voucher. This will make everything run smoother at the time of service. Remember, your confirmation voucher is different than the invitation you receive upon arrival to visit your Amstar representative.

Most stores will accept US dollars but at a much lower exchange rate. You are best off withdrawing money in local currency from an ATM machine or exchanging US dollars for local currency pesos.

Amstar Representatives are always easy to find and identify. They will be waiting for you with our blue flowered Amstar shirts and that unmistakable smile!

Exchange rates can vary on a daily basis. Feel free to check online or ask your Amstar Representative for the most updated daily exchange rates.

Tips are optional and are dependent on how you value the service provided. However, please keep in mind that, unlike in the United States or other countries, taxi drivers in Mexico, Jamaica or the Dominican Republic don't usually expect to receive tips.

For Private and Private Deluxe transfers you will fast-track any queues and will be on your way to your resort with an immediate departure. For shared transportation, times from the airport vary depending on the airport. Nevertheless, you will never have to wait more than 25 minutes before departing to your resort.

A shared transfer will have a maximum of four stops in total. The amount of stops it takes to get to your resort or to the airport will depend on where your resort is located in relation to the overall itinerary of the service.

Some deals will be better than others wherever you are. In Mexico, several stores participate in a TaxBack program. Ask your Amstar representative for more details and tips.

Flight times are always subject to change. It's therefore essential that you stay informed as to any possible changes and that you keep in close contact with your Amstar Representative, in case of any possible modifications to your travel itinerary.

Immigration and Customs requirements depend on each country. Contact your Amstar Representative in your resort or call us toll free if you need further information. Our toll-free numbers are as follows: When calling from the USA and Canada: +1 (877) 329-4461 When calling from the rest of the world: +52 (998) 881-9500

You will need to file a report with your airline prior to leaving the airport. Once at the hotel, you can speak with your Amstar Representative to see. We will be happy to help solve any inconveniences you might have during travel.

You will need to get a new one at the Immigration Office at the airport. Please note that the cost is $50 USD and the Immigration Office only accepts payments in cash.

The type of vehicle that will take you to your destination may vary depending on the number of passengers and availability. Nevertheless, type and model of the vehicle will always correspond to the service you have purchased. Our toll-free numbers are as follows: When calling from the USA and Canada: +1 (877) 329-4461. When calling from the rest of the world: +52 (998) 881-9500.