The information, data and materials contained in this Website [www.amstardmc.com] have been prepared for the purpose of providing information about the companies through which Amstar DMC operates locally in each jurisdiction and through which services and assistance is provided (each and/or collectively, as the case may be, “Amstar DMC”). Amstar DMC, its subsidiaries and partners have established some terms and conditions applicable to the services that they offer (the "Services").

This Website and the corresponding services are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms and Conditions”). By using the Website or receiving the services provided by and/or purchased from Amstar DMC in any country, even if the purchased services is provided by a third party (the “Services”), you agree to be bound by these Terms and Conditions and we therefore encourage you to read the Terms and Conditions in full. If you do not agree to these Terms and Conditions, please do not use the Website. Please also see our Privacy notice which explains how we treat your information.

To be eligible to enter into the Terms and Conditions, You (the “User” and/or “Client” and/or “Consumer”) agree:

1.1 to abide by all applicable laws, regulations and codes of conduct when using the Website and/or the Services and to be solely responsible for all things arising from your use of the Website and/or the Services. This includes all of the applicable codes of conduct, whether private or issues by the local authorities, for the venues or locations you may visit as part of your excursion or activity;

1.2 not to use the Website or the information, data, or intellectual property contained therein, in any way which might infringe any rights of any third party or give rise to a legal claim against Amstar DMC by any third party;

1.3 not to damage, interfere with or disrupt access to the Website or do anything that may interrupt or impair its functionality;

1.4 not to obtain or attempt to obtain unauthorized access, through whatever means, to the Website or other services or computer systems or areas of our, or any of our partners’, networks which are identified as restricted;

1.5 not to collect or store personal data about other users for commercial purposes;

1.6 to respect the privacy of your fellow Internet users;

1.7 to provide true, accurate, complete and current information to us and notify us immediately of any change.

1.8 that by hiring any Service through Amstar DMC, the Client and all companions agree to be bound and comply with all provisions set forth in this Terms and Conditions

1.9 are at least eighteen (18) years old and/or otherwise have authorization and legal power to enter into this agreement by law in the country where the Service is made available to you.

2.2 The information, materials and content (altogether the "Content") provided to you on the Website is solely for your personal non-commercial use and you agree not for yourself or through any third party to distribute or commercially exploit all or any part of the Content.

2.3 All Content (including, but not limited to articles, comments, features, photographs, images, brands, logos, illustrations, audio clips and video clips, as well as all products, software, technology or processes described in this Website are protected by copyright, trademarks, service marks and/or other intellectual property rights and laws and all Rights in relation to the Website are and shall remain owned or controlled by Amstar DMC, or as appropriate, the third party Rights owner. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through this Website.

2.4 Nothing contained on the Website should be construed as granting, by implication or otherwise, any license or right to use, deal with or copy in any way in party or in whole any Rights without our written permission or, as appropriate, the permission of the third party Rights owner. Your misuse of the Rights, except as expressly provided in these Terms and Conditions, is strictly prohibited.

3.1 All activities and excursions are hired through Amstar DMC, but provided by local independent third-party suppliers not related to or controlled by Amstar DMC in any manner whatsoever; some excursions require physical activity and involve some degree of risk. It is Client’s sole responsibility to confirm he//she has the proper and necessary age, physical and health conditions to participate in all activities.

3.2 Amstar DMC does not assume or accepts responsibility for and expressly disclaims liability for any refunds, losses or damages arising from bodily injury, property or other damages, delay inconvenience or irregularity incurred or occurred during the activity or excursion hired by Client.

3.3 By purchasing and/or participating in any activity or excursion, you and your companions assume all risk of bodily injury, loss or damage to yourself or any of your possessions, expressly releasing Amstar DMC of any claim or responsibility related with the above.

Additional terms and conditions may apply to your reservation and purchase of your excursion or activity. Please read any additional terms and conditions provided to you carefully. You agree to abide by the terms and conditions of purchase imposed by any of the independent third-party suppliers with whom you elect to deal, including, but not limited to, payment of any extra amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services.

You acknowledge that some of your excursions or activities may require you to sign a liability waiver prior to participating in them. You understand that any violation of any the independent third-party suppliers's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to your activity or excursion, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

This Website from time to time contains links to other related World Wide Web Internet sites, resources and sponsors of this Website. Since Amstar DMC does not approve, check, edit, vet or endorse such sites, you agree that Amstar DMC is not responsible or liable in any way for the content, advertising or products available from such sites or any dealings that you may have, or the consequences of such dealings, with the operators of such sites. You agree that any dealings you have with such third party site operators shall be on the terms and conditions (if any) of the third party site operator and should direct any concerns regarding any external link to the site administrator or Webmaster of such site. Amstar DMC makes no representations nor does it take any responsibility in relation to the content of any sites accessed through these links.

Amstar DMC may from time to time change, alter, adapt, add or remove portions of these Terms and Conditions and, if it does so, will post any such changes on this Website. Your continued use of the Website after such changes constitutes your acceptance of those changes.

6.1 The Website and the Services are provided "as is" without any representations or warranties (either express or implied), including but not limited to any implied warranties or implied terms of reliability, quality, functionality, absence of contaminants (including viruses, worms, trojan horses or similar), availability, satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions of limitations regarding the exclusion of implied warranties.

6.2 While Amstar DMC uses reasonable efforts to include accurate and up to date information on the Website and the Services, it makes no warranties or representations as to its accuracy or completeness. Amstar DMC is not responsible for any errors or omissions or for the results. The information provided does not constitute any form of advice, recommendation or arrangement by Amstar DMC or its affiliates or any other party involved in the Website or the Services and is not intended to be relied upon by users in making (or refraining from making) any decisions. You must make your own decisions on whether or not to rely on any information. The information, data and materials contained in this Website may include inaccuracies or errors, including pricing errors. Amstar DMC does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the information, data and materials contained in this Website (including, without limitation, the pricing, photographs, list of activities, excursions, etc.). Amstar DMC expressly reserves the right to correct any pricing errors on the Website and/or reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your reservation at the correct price or we will cancel your reservation without penalty.

6.3 While Amstar DMC takes all reasonable steps to ensure a fast and reliable service it will not be held responsible for the security of the Website and on the activities booked through the Services or for any disruption or incident caused, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. You will remain responsible and liable for material you obtain, upload on to or access from the Website or as part of the Services and you will indemnify Amstar DMC in the manner set out in paragraph 9.2 below in the Terms and Conditions in relation to your accessing or uploading.

Amstar DMC may also change, suspend or discontinue any aspect of the Website and the Services, including the availability of any features, activities, information, database or content, at its discretion without notice or liability.

8.1 By accessing this Website or hiring any Services you agree that Amstar DMC will not be held liable to you or any third party for any direct, indirect, special, consequential or any other loss or damage arising from the use of or inability to use the Website or from your access of other material on the internet via web links from this Website or how the activities hired through the Services were rendered by local service providers or any circumstance related with the same.

8.2 Client agrees to indemnify, keep indemnified, defend and hold harmless Amstar DMC and its parent companies, subsidiaries, affiliates and their respective officers, directors, employees, owners, agents, information providers and licensors (collectively the “Indemnified Party”) from and against any and all claims, damages, liability, losses, costs and expenses (including legal fees) (whether or not foreseeable or avoidable) incurred or suffered by any Indemnified Party and any claims or legal proceedings which are brought or threatened arising from activities hired through the Services and your use of, connection with or conduct on the Website or any breach by you of these Terms and Conditions. Amstar DMC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to co-operate with our defense of such claim.

8.3 The Client agree to defend and indemnify Amstar DMC and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: (i) the Client's breach of these Terms and Conditions or any local terms and conditions as referenced herein; (ii) the Client's violation of any law or the rights of a third party; or (iii) the Client's use of the Website.

The exclusions and limitations contained in these Terms and Conditions apply only to the extent permitted by law.

Amstar DMC provides Services on different jurisdictions, such a Mexico, Dominican Republic, Jamaica, Costa Rica. These Terms and Conditions as well as the Services and the use of this Website shall be governed in accordance with the laws of the country in which the Services were hired and rendered, as the case may be. The user is deemed to hereby submit and agree to the exclusive jurisdiction of the courts of the country and domicile of the Amstar DMC local company that provided the Services, in respect of any disputes arising out of or in connection with the Services and this Web Site, so the user expressly waives any jurisdiction that may correspond by reason of his present and future domicile.

11.1 Online Booking of Independent Third-Party Suppliers: The local suppliers providing services are independent third-party suppliers and not agents or employees of Amstar DMC. Amstar DMC is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Amstar DMC has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority. The purchaser of the excursions here provided shall be deemed to have waived any claims against and agrees to hold Amstar DMC harmless in connection with the excursions and ground transportation purchased.

11.2 Products, services, excursions or ground transportation for which booking services may be requested involve activities that may involve risk. The consumer of these Service assumes the risk inherent in all such activities. By accepting these services, the Client agrees that Amstar DMC is not responsible for losses or damages including bodily injury, property damage, or economic loss incurred while participating in the activity for which booking services are provided.

11.3 Excursions and ground transportations may be subject to change without notice. Amstar DMC provides access to the very best excursions operated by the most reliable vendors in cooperation with independent destination management companies operating in each destiny. Excursions and ground transportations are operated by local third party venders in cooperation, for which Amstar DMC is not responsible. Some excursions require physical activity. Please consider the nature of the excursion to make sure it is appropriate for your age and physical condition.

11.4 All excursions and ground transportation in Hawaii are hired through Worldstar DMC, an independent destination management company, not controlled or related to Amstar DMC; therefore, Amstar DMC shall not be responsible for any circumstance occurred during the activities provided by Worldstar DMC or any local provider hired by it.

11.5 In no event shall Amstar DMC and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of the Website or with the delay or inability to access, display or use the Website (including, but not limited to, your reliance upon the highlights or descriptions appearing on the Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Amstar DMC and/or their respective suppliers have been advised of the possibility of such damages. 

11.6 Nonetheless, If, despite the limitation contained herein, Amstar DMC or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Amstar DMC and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to Amstar DMC in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms and Conditions is found to have failed of its essential purpose. The limitations of liability provided in these Terms and Conditions inure to the benefit of Amstar DMC, and/or their respective suppliers.

Protection Plus is an insurance supplement to your personal travel insurance. Protection Plus provides basic personal coverage in case of an accident which may occur during an excursion booked through Amstar DMC. The policy includes limited financial reimbursement for ambulance, medical coverage, accidental death and repatriation. Protection Plus is contacted through established insurance companies in destination. By not acquiring any Protection Plus plan, Client is waiving any right to claim any damages, costs or expenses of any nature, including medical expenses (other than as expressly described herein), arose as a consequence of any circumstance or incident related with the Services and the related activities.

Amstar DMC and all local suppliers reserve the right to cancel, shorten or alter the excursion due to circumstances outside of their control, including any force majeure. In the event of such an occurrence, a full or partial refund may be applicable, however, the Consumer hereby waives any claim against Amstar DMC, or the service supplier for any consequential damages arising as a result thereof.

All services can be canceled or changed free of charge up to 4pm the day before unless it is a Private Excursion.

Amstar DMC (and any persons authorized by it), may at its sole discretion immediately suspend or terminate any Service and/or your right to use the Website without any warning if it considers that you have contravened any of these Terms and Conditions. This is without prejudice to any other rights or remedies that Amstar DMC may have.

Amstar DMC may assign its rights and obligations under these Terms and Conditions and upon any such assignment it shall be relieved of any further obligation hereunder.

The Website and the Services is our copyrighted property and contains the copyrighted property of our licensors or licensees, and all trademarks, service marks, trade names, trade dress and other intellectual property rights in the Service or in the Content available to the Client from within the Service are owned by Amstar DMC or our licensors or licensees or any affiliated companies. Except as we specifically agree in writing, no element of the Service or its content may be used or exploited in any way other than as part of Service offered to the Client under this Terms and Conditions. Amstar DMC does not transfer rights or title to any portion of the Website and/or Service to the Client, nor does it transfer any rights or title to any portion of the Content. Nothing provided by any brand owned or licensed by Amstar DMC should be construed as granting, by implication or otherwise, any license or right of use of any trademark displayed on or within the Service to the Client.

The Service is provided and made available to the Client under this Terms and Conditions by the local Amstar DMC subsidiary:

• AMSTAR OPERACIONES DMC MX, S. DE R. L. DE C. V. a company incorporated in Mexico with Tax Identification Number AOD 171206 SI6 whose registered office is at Avenida Tulum, Manzana 1, Lotes 2, 9° piso, Supermanzana 9, Cancún, Quintana Roo, México, C.P. 77500, acting under the brand Amstar;
• AMSTAR TRAVEL SERVICES, S. de R.L de C.V. a company incorporated in Mexico with Tax Identification Number (RFC) TTM 950330 AN7   whose registered office is at Avenida Tulum, Manzana 1, Lotes 2, 9° piso, Supermanzana 9, Cancún, Quintana Roo, México, C.P. 77500, acting under the brand Amstar:
• AMSTAR DMC, S.A. a company incorporated in the Dominican Republic, with Tax Identification Number (RNC) 101894229 whose registered office is at Amstar Business Center N° 101, Avda Barceló, Km 2 ½, Bavaro, Punta Cana, C.P. 23301, Dominican Republic (hereinafter, “Amstar”);
• AMSTAR DMC JAMAICA, LTD a company incorporated in Jamaica, with Tax Identification Number (TRN) 001-889-176 whose registered office is at 1214 Providence Drive, Ironshore Industrial Estate, Montego Bay, Jamaica (hereinafter, “Amstar”);
• AMSTAR DGT COSTA RICA LIMITADA, a company incorporated in Costa Rica, with Tax Identification Number 3-101-692651 whose registered office is at Montes de Oca, San Pedro, del Restaurant Le Chandelier, 50M al Sur Edificio PWC. San José, Costa Rica (hereinafter, “Amstar”);
• AMSTAR HAWAII, LLC a company incorporated in the United States of America with Tax Identification Number 36-4535232  whose registered office is at 2155 Kalakaua Avenue, Suite 603, Honolulu, Hawaii, USA, HI 96815, USA (hereinafter, “Worldstar”);

To contact us or our customer service department , please go to: https://www.amstardmc.com/contact-us/