We understand that you count on being in safe hands while traveling. Amstar has responded to these extraordinary times by enhancing our already stringent customer service standards to an even higher level.
At Amstar we’ve developed the SAFE AND CLEAN program that will be used as the standard to be applied during the vacation experience to ensure our customers and teammates remain safe. This program also incorporates International protocols from the World Health Organization (WHO), the World Tourism Organization United Nations (UNWTO), Centers for Disease Control and Prevention (CDC), The World Travel & Tourism Council (WTTC) and local authorities.
Throughout your vacation journey: from the arrival at the airport to transfers to and from the resort to the meet & greet with your Amstar representative, to experiencing exciting excursions - the SAFE AND CLEAN logo will indicate that the highest level of health and safety procedures are being practiced.
While traveling will be a bit different now, our #1 company goal has not changed. We are striving 24hrs a day to provide the best and safest vacation experience for every single customer!
At Amstar, a vacation experience has long been defined by world class customer service, natural wonders and genuine care for our customers.
Please find below a list of FAQ’s pertaining to ‘the new normal while traveling’ topic.